Refund Policy
What you can get back, when, and how long it takes. Written plainly, because a refund policy nobody can understand is not a refund policy.
1. The first class is free
The first live session of any course is free to attend. No payment, no card details and no registration form are required. If you do not continue after it, you have paid nothing.
2. Booking amount — fully refundable
To hold a seat you pay ₹500, which is held against your course fee. If you decide not to continue, the full ₹500 is returned. You do not have to give a reason.
3. Balance fee
The balance is payable before your 3rd session. By that point you will have attended two full sessions and met your trainer.
4. 3-day refund window
After paying the balance you may still request a full refund if both apply:
- you have attended 3 sessions or fewer, and
- it is within 3 days of your batch start date.
Refunds are processed within 3 working days to the original payment method. Request one by WhatsApp or by emailing support@jobjila.com.
5. After that
Beyond 3 attended sessions or 3 days from the batch start, fees are non-refundable, because the trainer's time and your cohort seat have been committed.
6. If we cancel or postpone
If Jobjila cancels or postpones a batch, you receive a 100% refund regardless of how much time has passed, or a free transfer to the next batch. The choice is yours, not ours.
7. What is not included in a refund
Certification exam fees are paid by you directly to the certifying body (AWS, Microsoft, Oracle, PeopleCert and others). We never hold that money, so we cannot refund it. Their own refund rules apply.
8. Consulting engagements
Advisory and support work is governed by the written scope and payment terms agreed before the engagement begins, not by this policy. Milestones not yet delivered are not payable.
Last updated 2026-08-30. Questions about this page: support@jobjila.com.